Get in touch with us today
Have a question or need assistance? Our team is here to help. Reach out to us for support, product inquiries, or just to say hello — we’re happy to hear from you.
Monday-Friday: 9 am – 5 pm
+372 55678381
Need help with your order?
Our legal address:
FACTORY.SALE OÜ
Reg. nr: 12562996
VAT nr: EE101693455
Address: Tornimäe 7, Tallinn, Estonia
Core team







Frequently Asked Questions
Delivery typically takes 3–7 business days within Europe. International shipping times may vary depending on your location.
Yes, we offer a 30-day return policy. If you’re not happy with your purchase, you can return it in its original condition for a refund or exchange.
Yes, once your order is shipped, you’ll receive a tracking number by email to follow the delivery progress.
We accept major credit and debit cards (Visa, MasterCard, etc.), PayPal, and bank transfers.
Please use our Price Inquiry page or email us at order@factory.sale. Our sales team will get back to you with a personalized offer.